Give us your feedback! If you've had a great experience with us, let everyone know about it! We always appreciate our customer's feedback.

What our customers are saying about Maxim Spa & Salon

Relaxing Atmosphere
I had a pedicure by Becky & she did a beautiful job. Nice & relaxing atmosphere too. Everyone was very friendly & professional. I'll be back :)

Another Great Experience
Another great experience at Maxim! Whenever I am in the area I make sure I stop in for a hair treatment from Rachele. Everyone is so welcoming and offered freshly brewed tea for the hot weather. Can't wait to visit the Roch area again for another service!

Found My New Salon
I had a basic facial at Maxim with Cheryl. She did a very good job. Staff is friendly. I have been looking for a new salon and I think I've found it! I'll definitely be back for other services!
Champika Budhagoda

Fabulous Job
Never had a facial before, but I must say Katie did a fabulous job!! I felt so relaxed, and she made sure I was comfortable... my skin was glowing, I cant say enough good things. Thank you for the wonderful experience!!
Angela Muck

l Always Refer Maxim
I have been a client of Toni's for 12 years now and I would never want to go anywhere else! Her attention to detail is wonderful. Maxim is always warm and welcoming. When I walk in each time I am greeted immediately and I know it is time for me to just relax. Whenever anyone needs a new place to go, I always refer them to Maxim.
Amanda Bradshaw

Everything Always Wonderful
I have my hair cut by Rachele, and waxing with Cheryl or Jackie. Rachele is always very patient with my indecisiveness about style. Cheryl and Jackie pay attention to detail and I really appreciate that. I've only had my nails done twice, I think once by Rachele and once by Jackie--both were fine. (I'm not a nail person, don't have much to say!) Everything has always been wonderful, and I really enjoy their vanilla tea. Last year I scheduled hairdos for my bridesmaids, my mother, my grandmother and me. At the end of our morning, I'd added makeup for everyone and hair for my mother-in-law. They were so accommodating and everyone looked great!
Heather W

I Love Maxim Spa & Salon
I have been a customer for three years now, and I love Maxim salon! The staff is friendly, they always work with me on last-minute appointments, and the spa areas are beautiful and relaxing. Cheryl is the best, I would never get waxing done anywhere else!
Carrie Datro

Compliments all of the Time
I get compliments all of the time about my hair. Toni does an incredible job with my highlights and the cut is always the way I want it. But what can I say, it's been seven years and I'm still counting - that speaks for itself!

Pedi's on Porch Fantastic Idea
Great place: pedis on the porch are a fantastic idea and the massage area upstairs is lovely!

The Perfect Color
I had my pedicure right before my big vacation to Hawaii. Rachele suggested the perfect color for the tropics. Thanks so much!
Lisa Duthoy

I Love Maxim's Salon
There is a quote by Frank Lloyd Wright, "If you ignore beauty, you will soon find yourself without it.......But if you invest in beauty, it will remain with you all the days of your life."I have invested ten years + with Jennee. She makes me feel and look beautiful. I love Maxim's Salon.
Jeanine Oosterveen

Highlights Were Amazing
Rachele, my hair stylist did a wonderful job of addressing my needs. She made my boring, lifeless hair into a very wearable style. The highlights were amazing. The technique she uses is the best! Will come back!
Melissa Marshall

Love You Guys
Look up the meaning of customer service and the answer will be Maxim Spa and Salon. From the moment you enter the salon, it's all about you. "may I take your coat, would you like something to drink "water, tea..."

Toni is by far the best stylist, hands down, I have ever been to. I moved to rochester 3 years ago and have never looked back. When a stylist does the usual wash, cut and blow dry, the real test is when YOU wash and blow dry. If your hair falls into place with no fuss, THAT is a true sign of a great cut.Toni also shapes my brows, does my pedicures and gelish manicures. thank you Toni!

Cheryl does my facials. As another customer stated "you haven't had a facial until Cheryl does a facial!" she has hands of an angel! thank you Cheryl!

The entire team at Maxim are the BEST! LOVE YOU GUYS! See you very soon!
Ann Marie Cummings

Definitely Coming Back
I had my first gel manicure, and it was great! The staff was friendly and warm, and my manicure was perfect! Thanks so much! I will definitely be coming back.

Cheryl has been shaping my brows for over a year. She very professional and nice, too. Her work is ALWAYS consistent and excellent.
Estelle Holloway

Thank You Toni
Very pleased with how my hair looks every time. Thank you Toni
Achilleas Tziazas

Endless Compliments
Whenever I visit the Rochester area its a must for me to stop in at Maxim Spa & Salon. I was just in the area this week and stopped in to get a hair cut from Rachele. I love the style she gave me and I always get endless compliments when she does my hair. I also love the quaint feel the salon gives. I look forward to stopping in again the next time I visit the Rochester area!

Always Feel Welcome
I received a gelish manicure here upon referral from a family member - turned out wonderful! My next couple appointments are already booked. Great, professional staff and always makes you feel welcome.

Found My New Salon
I had heard good things about Maxim from a friend of mine so when a Groupon for a manicure came up I immediately bought it! I even upgraded to a gel mani and it was wonderful. Everyone there was super friendly and did a great job! I have been looking for a new salon and I think I've found it! I'll definitely be back for other services!
Lexy J.

I've had a facial, pedicure and massage at Maxim and get my hair cut here regularly by Stephanie. All services are always terrific and Stephanie does a great cut. Wonderful salon and spa!
Audra Stuckey

Thanks Ladies
Had a Groupon so I decided to try it out...what a great place! So professional and everyone was so nice! Kathy did a great job on my mani/pedi! I will def be back! Thanks ladies!

Overall Good Experience
It was a good experience. There was a bridal party booked that day so it was not as cozy or private as we had hoped. We tried the gelish manicure for the first time. It looked great, but grew out noticeably after the first week so we had to make follow up appointments sooner than we expected. Pedicures were good, although we had requested the signature but received the spa, not sure what happened there. The massages were wonderful, very private and relaxed atmosphere, unlike the nail services. Overall a good experience, staff were very accommodating and friendly.
Amy Wasilewski

Out of This World
Spa services at maxim are great. I have had a couple of facials and wraps with Cheryl and she is truly amazing. She has a true passion to make the spa experience out of this world! It is obvious that she is very knowledgeable about services and products You haven't had a facial until Cheryl has done your facial. It's a must!!
Dianne Clune

Phenomenal Job
I had my first massage at Maxim today with Bree. In many Salons I feel intimidated but right away the staff made me feel comfortable and welcome. Bree did a phenomenal job. She really listened to what areas I wanted her to focus on and she was incredibly friendly. I work a desk job and have constant pain in my neck and shoulders but I left the appointment feeling great. I will definitely be going back!
Jessica Karlsen

Warm & Friendly
I had my first gel manicure at Maxim. Rachel was so nice and everyone was warm & friendly. The choice of music was awesome!! Thanks for a great experience...I'll be back.
Shari Bauer

Can't Wait to Come Back
For my first appointment ever at Maxim I saw Liz. I absolutely love the gel manicure she did on my nails. It's still looking gorgeous with no chipping or peeling!!! Can't wait to come back and see her!

On my next visit I saw Cheryl for a waxing. She made me feel super comfortable and also did a fantastic job! Looking forward to making this a routine visit!

Thank you so much ladies!!
Hillary Levitt

The Best Stylist
The search is over...I found Jennee!!! She is by far the best stylist that I've ever had. I'm constantly getting complimented on my hair.
Jackie Barber

An Exceptional Experience
I have been a client at Maxim since I moved to Rochester 7 years ago. I have always had a terrific experience. Cheryl is always professional and provides grooming services that are often only available in major metropolitan areas. Toni and her entire staff always provide a warm welcome. The second floor library is a terrific area to wait for an appointment. Thank you all for always providing an exceptional experience!
Bill Kearns

Amazing Job
I had a pedicure recently and Toni did an amazing job! Haven't stopped wearing open toe shoes in almost 2 wks! Can't wait for the next pedi!

A Wonderful Time
It was a beautiful night. I had a wonderful time enjoying your deck, watching people and getting a great pedicure from Liz. Thanks
Debbie Grace

Would Not Go Anywhere Else
Maxim Spa is a wonderful place..the staff is always friendly and helpful. Thanks to Jennee my hair looks great. Wouldn't go anywhere else.

Friendly Staff
I go to Maxim to get my nails done, my hair cut and I have also gotten a massage there. I would recommend this salon for any of these services. The staff are friendly, and I have always been pleased by the services I have received.

Great Experience
My visit to Maxim Spa and Salon was great! Staff was very professional and they did a great job. I will definitely go back.
Sarah LaCarte

I just had my first Gellish manicure, Rachele completely sold me on it. I was going on vacation so she thought it would be a good time to try it because then I wouldn't have to worry about chipping. I just got home and she was right! My nails still look great! What I really appreciated was her honest opinion when it came to picking out color. If I was looking at a specific color if she didn't think it would work for me, she told me. I appreciated that so much. Thanks!
Danielle Coleman

Thrilled With My New Look
I should have know when I saw the scissors holster that Toni wears that she was more than just a hairstylist. She is truly an artist! I am thrilled with my cut and my eyebrows have never looked better. 

Toni provided an expert consultation with me before she even touched my hair, and then once we picked a cut she modified it just enough so that is was uniquely mine. I am thrilled with my new look, and I feel great about myself!

Everyone at the salon was friendly, the service was excellent, and the atmosphere was sophisticated yet inviting. I highly recommend Toni and Maxim Salon.

Feel Pampered
For the longest time I was trying to find a hair salon in Rochester that was affordable yet still made me feel pampered. I absolutely love the atmosphere and Rachele has done such a great job with my hair every time I have gone. I even chose Maxim for my wedding day and could not have been happier with everything, from the manicures and pedicures to the hair and makeup. I am very happy with all of my experiences at Maxim and will continue to be a customer as long as I am in Rochester!
Cori Shea

Wonderful Experience
This week I had a manicure from Stephanie and really enjoyed the experience. She was very friendly and outgoing. During my service I spoke with her about highlights for my hair. Visiting the area for the weekend they accommodated my schedule and fit me in for highlights too! Rachele did my highlights and I have to say it was the best color job I have ever had done. A wonderful experience at Maxim Spa and Salon!
Jennifer Gillette

Rave to Friends
I constantly rave to friends and coworkers about how pleased I am with your salon. The staff is always professional and courteous, and I always look forward to my appointments. I have always booked my nail appointments with ease, and Rachele and Becky always do a wonderful job. I can easily say I would never go anywhere else for nail/spa services. They are superb!

I also love receiving emails featuring specials and new services that are offered!
Amy Bauer

Staff Very Professional
Had a very nice pedicure today with Liz. I was immediately greeted, checked in and my coat and hat taken. I was offered refreshment and only had a very brief wait before being served. Ample parking is available and the staff very professional and friendly.
Mike Mounts

Leave Feeling Special And Pampered
Although I've been a customer of Maxim Spa and Salon since it opened, my visits are always top-notch. Every spa and salon service I could possibly want is just a phone call away and all in one place. I've never left Maxim without feeling special and pampered!
Joan Donovan

ALWAYS Have a Great Experience
I ALWAYS have a great experience at Maxim; been going there for years and years and years. Follow Jennee to for three moves; love her and my hair! Recently had a face waxing and eyebrow service with Cheryl; loved that too. What's not to like there....can't wait until it's warm enough for pedicures on the porch this summer.
Jeannine Bianchi

Excellent Job
I recently visited Maxim Spa & Salon for a wax and gelish manicure. The girls did an excellent job!! I will be going back there from now on for all my beauty needs :)
Andrea Steed

A Super Experience
One of my best friends and I wanted to try a nice salon (for a change from the Asian run places) & had gelish manicures here today. Wow! Beautiful service, atmosphere; lots of extra nice touches that you don't get at one of the Mall or other usual places we've previously gone to. Lovely products-almond sugar scrub & hand lotion and my hands & nails look & feel fab!

What a super experience!
Sharon Baahringer

Maxim Spa & Salon New Favorite Spa
Maxim Spa & Salon is new favorite spa! The staff is friendly and out going, always asking if they could do more for you. It was truly peaceful and relaxing time. I did not want to leave and cannot wait to go back! I will be spreading the word - already posted on Facebook.

Thank you Stephanie and Katie for making my day a very special one.
Corky Culver

Leave Feeling Wonderful
I have never felt more pampered than I do whenever I see Kathy for a beautiful new hair creation, or relaxed under Cheryl's amazing gentle care, and leave feeling wonderful...!
Michele M. Ciehomski

Staff is Fantastic
The staff at Maxim is fantastic! I used to be that girl that went to those chain salons, and I will never go back! I feel amazing every time I leave Maxim and I always get so many compliments on the color and cut they give me. Highly recommend this place!
Regina Marks

Terrific Facial
I enjoyed yet another terrific facial from Cheryl. She is an excellent esthetician who combines great technical skills with a nurturing approach, giving terrific results AND a relaxing experience. Wonderful!
Sara Molyneux

Very Satisfied
I have been going to Rachele for 5 years and I am very satisfied with the way she cuts and styles my hair every time I leave! She is always very helpful when helping me pick out the right product to use in my hair.
Inez Noto

Wonderful Facial
I had my first experience getting a facial from Laura T., and it was WONDERFUL! I went back a few days later for an eyebrow wax and again, it was great. I will definitely recommend Laura and Maxim.

Would Recommend to a Friend
Had a really great spa experience. Friendly staff, knowledgeable and extremely helpful. Would recommend to friends.

Great Service
I have been to Maxim once and am returning next week. A very pleasant and personal experience. My stylist was Rachel and did a great job. Looking forward to return visits.
Laura McFarlane

So Relaxing
I had a basic facial and it was so relaxing, and my skin felt great after!! Laura Tuttle was very thorough and took her time to explain the products she was using. I would recommend this to anyone, especially during the holiday season. Great to be pampered!! Thanks so much and looking forward to my next visit.
Sue Ritzenthaler

Looking Forward to My Next Visit
I recently visited Maxim for a pedicure service after a referral from a friend. Upon arrival I found the salon bright and beautiful and the staff matched the atmosphere. The chairs at the pedicure station were large, comfy and relaxing. Jackie, who performed the service was knowledgeable and very thorough. At the end of my pedicure she had talked me into a Gelish manicure. I don\'t normally get manicures or get talked into services easily but I can honestly say that it was well worth it. It was an easy process and my nails have never looked better. While I was getting my nails done I was visited by their Esthetician who offered me great advice about some facial services and products that I would be interested and gave me samples to try. For a first time visit, this was outstanding! Thank you Ladies! I am truly looking forward to my next visit!
Heidi Ann Stulpin